WIV-ISP is the point of contact for public health issues. You can call, e-mail, write or visit us.
Health advice for members of the public
WIV-ISP's website contains a comprehensive range of general health information. Start by looking under the relevant topic.
WIV-ISP does not operate a telephone helpline. We are unable to provide individual clinical advice to members of the public. Please contact your general practitioner.
Journalists wishing to contact WIV-ISP should call +32 2 642 54 20 (office hours).
If you are dissatisfied with any aspect of WIV-ISP’s services or think that you have been unfairly treated, you can contact our complaints department:
- call: +32-2-642.51.86
- write: WIV-ISP, Quality Assurance, Juliette Wytsmanstraat 14, 1050 Brussels, Belgium
- or fill in the complaint form